Refund policy

RETURN POLICY

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Original shipping will not be refunded and you are responsible for return shipping.

To be eligible for a return, your item must be unopened and in the original packaging it was received in. You will also need the receipt of the order.

To start a return, you can contact us at stressdollz@gmail.com. Returns must be sent to the following address.

195 Terreno De Flores Cir Apt A

Los Gatos Ca 95032

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return by email will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged so that we can evaluate the issue and resolve it.